Investigating - Cayan’s network monitoring has uncovered that Valutec may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting Valutec and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use Valutec are affected by this incident. We advise that merchants using Valutec attempt a transaction prior to contacting our help desk.
Jun 23, 04:33 EDT

Investigating - Cayan’s network monitoring has uncovered that First Data - Nashville may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data - Nashville and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data - Nashville are affected by this incident. We advise that merchants using First Data - Nashville attempt a transaction prior to contacting our help desk.
Jun 20, 13:18 EDT

Investigating - Cayan’s network monitoring has uncovered that First Data - Nashville may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data - Nashville and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data - Nashville are affected by this incident. We advise that merchants using First Data - Nashville attempt a transaction prior to contacting our help desk.
Jun 19, 17:46 EDT

Investigating - Cayan’s network monitoring has uncovered that Smart Transactions may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting Smart Transactions and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use Smart Transactions are affected by this incident. We advise that merchants using Smart Transactions attempt a transaction prior to contacting our help desk.
Jun 16, 23:34 EDT

Investigating - Cayan’s network monitoring has uncovered that First Data - Nashville may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data - Nashville and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data - Nashville are affected by this incident. We advise that merchants using First Data - Nashville attempt a transaction prior to contacting our help desk.
Jun 14, 12:16 EDT