First Data - Nashville - Degraded Performance
Incident Report for Cayan
The First Data - Nashville service issue has been resolved.
Posted 17 days ago. May 11, 2017 - 11:00 EDT
Cayan’s network monitoring has uncovered that First Data - Nashville may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data - Nashville and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data - Nashville are affected by this incident. We advise that merchants using First Data - Nashville attempt a transaction prior to contacting our help desk.
Posted 17 days ago. May 11, 2017 - 10:50 EDT
This incident affected: Payment Processor Partners (AAA Merchant Solutions, BuyPass, Certegy Check Services, Chase Paymentech Solutions, Concord EFS Network, Elavon, First Data Nashville, First Data North, First Data Omaha, Givex / PayTampa, Global Payments, Heartland Payment Systems, Kount eCommerce Fraud Detection, LevelUp, MagTek Encrypted Card Readers, Opticard, Payment Links, Rapid Connect Nashville, Rapid Connect North, STS / Smart Transactions, Valutec, Vantiv, Vantiv IBM, TSYS / Vital, Worldpay).