First Data - North - Degraded Performance
Incident Report for Cayan
The First Data - North service issue has been resolved.
Posted 3 months ago. Apr 09, 2017 - 01:53 EDT
First Data has confirmed the issue and are actively working to resolve.
Posted 3 months ago. Apr 09, 2017 - 00:38 EDT
Cayan’s network monitoring has uncovered that First Data - North may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data - North and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data - North are affected by this incident. We advise that merchants using First Data - North attempt a transaction prior to contacting our help desk.
Posted 3 months ago. Apr 09, 2017 - 00:00 EDT
This incident affected: Payment Processor Partners (First Data Nashville, First Data North).