First Data Nashville

Processor Degraded

Resolved

The First Data Nashville processor issue has been resolved.

Assessed

Cayan’s network monitoring has uncovered that First Data Nashville may be experiencing intermittent service disruptions at this time. The Cayan network operations center is contacting First Data Nashville and will update this incident with additional information as it becomes available.

PLEASE NOTE: The Cayan Gateway is fully operational and continues to process transactions normally.

Only merchants who use First Data Nashville are affected by this incident. We advise that merchants using First Data Nashville attempt a transaction prior to contacting our help desk.