LevelUp

Service Notification

Resolved

The service issue affecting LevelUp merchants has been resolved.

Assessed

Our network monitoring has uncovered that merchants using LevelUp may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.

PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use LevelUp are affected by this incident. We advise that merchants using LevelUp attempt a transaction prior to contacting our Customer Support team.