History

100% Uptime

Scheduled Maintenance May 27, 2020 4:30 AM–5:00 AM EDT

Core Services / Gateway

Scheduled Maintenance May 27, 2020 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 18 days!

Degraded Service May 8, 2020 7:12 PM–7:13 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 2 days!

Degraded Service May 5, 2020 9:02 PM–9:03 PM EDT

Check Processing Partners / Sage/Paya Check Services

No events for 4 days!

Degraded Service Apr 16, 2020 7:08 AM–May 1, 2020 5:04 PM EDT

Check Processing Partners / Sage/Paya Check Services

No events for 2 days!

Scheduled Maintenance Apr 29, 2020 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 12 days!

Degraded Service Apr 16, 2020 7:05 AM–7:06 AM EDT

Check Processing Partners / Sage/Paya Check Services

Degraded Service Apr 16, 2020 6:53 AM–6:54 AM EDT

Check Processing Partners / Sage/Paya Check Services

No events for 25 days!

Degraded Service Mar 21, 2020 10:44 AM–10:45 AM EDT

Payment Processor Partners / Rapid Connect Nashville

Degraded Service Mar 21, 2020 10:44 AM–10:45 AM EDT

Payment Processor Partners / Concord EFS Network

Degraded Service Mar 21, 2020 10:17 AM–10:20 AM EDT

Payment Processor Partners / Rapid Connect Nashville

Degraded Service Mar 21, 2020 10:17 AM–10:20 AM EDT

Payment Processor Partners / Concord EFS Network

Degraded Service Mar 21, 2020 10:17 AM–10:20 AM EDT

Payment Processor Partners / BuyPass

Degraded Service Mar 21, 2020 10:17 AM–10:20 AM EDT

Payment Processor Partners / Rapid Connect North

Degraded Service Mar 21, 2020 9:29 AM–9:31 AM EDT

Payment Processor Partners / Concord EFS Network

Degraded Service Mar 21, 2020 9:29 AM–9:31 AM EDT

Payment Processor Partners / Rapid Connect Nashville

Degraded Service Mar 21, 2020 9:30 AM–9:31 AM EDT

Payment Processor Partners / Rapid Connect North

Degraded Service Mar 21, 2020 9:30 AM–9:31 AM EDT

Payment Processor Partners / BuyPass

No events for 3 days!

Degraded Service Mar 17, 2020 1:33 PM–1:36 PM EDT

Payment Processor Partners / Vantiv IBM

No events for 1 day!

Degraded Service Mar 16, 2020 3:09 AM–3:10 AM EDT

Payment Processor Partners / Rapid Connect North

Degraded Service Mar 16, 2020 3:09 AM–3:10 AM EDT

Payment Processor Partners / BuyPass

Degraded Service Mar 16, 2020 2:40 AM–2:42 AM EDT

Payment Processor Partners / BuyPass

Degraded Service Mar 16, 2020 2:40 AM–2:42 AM EDT

Payment Processor Partners / Rapid Connect North

Degraded Service Mar 16, 2020 2:39 AM–2:41 AM EDT

Payment Processor Partners / Concord EFS Network

Degraded Service Mar 16, 2020 2:39 AM–2:41 AM EDT

Payment Processor Partners / Rapid Connect Nashville

Degraded Service Mar 16, 2020 1:58 AM–1:59 AM EDT

Payment Processor Partners / Rapid Connect North

Degraded Service Mar 16, 2020 1:58 AM–1:59 AM EDT

Payment Processor Partners / BuyPass

No events for 5 days!

Degraded Service Mar 9, 2020 11:52 PM–Mar 10, 2020 5:52 AM EDT

Check Processing Partners / Certegy Check Services

No events for 5 days!

Scheduled Maintenance Mar 4, 2020 4:30 AM–5:00 AM EST

Core Services / Gateway

No events for 14 days!

Degraded Service Feb 18, 2020 3:58 PM–4:00 PM EST

Check Processing Partners / Certegy Check Services

No events for 2 days!

Outage Feb 16, 2020 7:30 AM–7:31 AM EST

Core Services / Gateway

Scheduled Maintenance Feb 16, 2020 4:30 AM–5:00 AM EST

Core Services / Gateway

No events for 4 days!

Scheduled Maintenance Feb 12, 2020 4:30 AM–5:00 AM EST

Core Services / Gateway

Degraded Service Feb 12, 2020 2:18 AM–3:06 AM EST

Check Processing Partners / Certegy Check Services

No events for 5 days!

Degraded Service Feb 6, 2020 8:21 AM–8:22 AM EST

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 8 days!

Scheduled Maintenance Jan 29, 2020 4:30 AM–5:00 AM EST

Core Services / Gateway

No events for 3 days!

Degraded Service Jan 26, 2020 3:30 AM–3:33 AM EST

Gift and Loyalty Partners / Valutec

No events for 8 days!

Degraded Service Jan 17, 2020 12:21 PM–12:27 PM EST

Check Processing Partners / Certegy Check Services

Degraded Service Jan 17, 2020 11:14 AM–11:29 AM EST

Check Processing Partners / Certegy Check Services

No events for 2 days!

Scheduled Maintenance Jan 15, 2020 4:30 AM–5:00 AM EST

Core Services / Gateway

No events for 2 days!

Transaction Processing Outage For 6 Minutes On January 12, 2020 Jan 12, 2020 1:21 PM–1:27 PM EST

Core Services / Gateway

No events for 8 days!

Degraded Service Jan 3, 2020 2:41 PM–2:47 PM EST

Gift and Loyalty Partners / Valutec

No events for 2 days!

Outage Jan 1, 2020 1:03 AM–2:16 AM EST

Core Services / Gateway

No events for 26 days!

Degraded Service Dec 5, 2019 6:49 AM–6:54 AM EST

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 5 days!

Increased decline rate for P2PE-enabled Genius terminals Nov 29, 2019 12:00 PM–7:30 PM EST

Core Services / Gateway

Degraded Genius Performance During Black Friday Nov 29, 2019 12:00 PM–7:30 PM EST

Core Services / Gateway

No events for 9 days!

Outage Nov 19, 2019 8:59 PM–9:16 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:46 PM–8:56 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:41 PM–8:42 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:31 PM–8:37 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:25 PM–8:28 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:13 PM–8:22 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:07 PM–8:08 PM EST

Value Added Services / TruRating

Outage Nov 19, 2019 8:01 PM–8:03 PM EST

Value Added Services / TruRating

No events for 4 days!

Degraded Service Nov 15, 2019 11:31 AM–11:54 AM EST

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 4 days!

Outage Nov 11, 2019 5:33 AM–5:34 AM EST

Core Services / Gateway

Outage Nov 11, 2019 5:29 AM–5:30 AM EST

Core Services / Gateway

No events for 4 days!

Degraded Service Nov 6, 2019 1:24 PM–1:32 PM EST

Gift and Loyalty Partners / Smart Transactions (STS)

Scheduled Maintenance Nov 6, 2019 4:00 AM–5:00 AM EST

Core Services / Gateway

Degraded Service Nov 6, 2019 1:26 AM–1:50 AM EST

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 3 days!

Degraded Service Nov 3, 2019 1:29 AM–1:34 AM EDT

Check Processing Partners / Sage/Paya Check Services

No events for 4 days!

Outage Oct 29, 2019 6:27 AM–6:44 AM EDT

Core Services / Gateway

No events for 7 days!

Degraded Service Oct 20, 2019 12:25 PM–Oct 21, 2019 8:50 AM EDT

Payment Processor Partners / Payment Links

No events for 1 day!

Degraded Service Oct 19, 2019 10:51 PM–Oct 20, 2019 12:06 AM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 19, 2019 6:16 PM–10:46 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 19, 2019 2:16 PM–4:16 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 19, 2019 12:41 PM–12:46 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 18, 2019 7:20 PM–10:20 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 18, 2019 6:31 PM–7:06 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 18, 2019 1:36 PM–3:01 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 17, 2019 7:11 PM–8:51 PM EDT

Payment Processor Partners / Payment Links

Degraded Service Oct 17, 2019 1:11 PM–2:45 PM EDT

Payment Processor Partners / Payment Links

No events for 1 day!

Scheduled Maintenance Oct 16, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 3 days!

Degraded Service Oct 12, 2019 3:19 PM–3:26 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Oct 12, 2019 1:53 PM–2:01 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Oct 11, 2019 7:33 PM–7:41 PM EDT

Payment Processor Partners / TSYS / Sierra

No events for 8 days!

Scheduled Maintenance Oct 3, 2019 2:00 AM–6:00 AM EDT

Gift and Loyalty Partners / Valutec

No events for 8 days!

Scheduled Maintenance Sep 25, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 14 days!

Scheduled Maintenance Sep 11, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 4 days!

Degraded Service Sep 6, 2019 1:10 PM–2:15 PM EDT

Payment Processor Partners / Payment Links

No events for 2 days!

Scheduled Maintenance Sep 4, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 7 days!

Degraded Service Aug 27, 2019 4:05 PM–9:40 PM EDT

Payment Processor Partners / Payment Links

No events for 6 days!

Scheduled Maintenance Aug 21, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 1 day!

Degraded Service Aug 19, 2019 4:26 PM–4:31 PM EDT

Payment Processor Partners / Chase Paymentech Solutions

Degraded Service Aug 19, 2019 3:12 PM–3:16 PM EDT

Payment Processor Partners / Chase Paymentech Solutions

No events for 5 days!

Scheduled Maintenance Aug 14, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

Degraded Service Aug 13, 2019 5:54 AM–8:01 AM EDT

Payment Processor Partners / Elavon

Degraded Service Aug 12, 2019 1:49 PM–2:16 PM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Aug 11, 2019 11:06 PM–11:07 PM EDT

Gift and Loyalty Partners / Valutec

No events for 1 day!

Degraded Service Aug 10, 2019 9:31 PM–9:40 PM EDT

Payment Processor Partners / Chase Paymentech Solutions

No events for 4 days!

Degraded Service Aug 6, 2019 3:56 PM–4:29 PM EDT

Payment Processor Partners / Elavon

Degraded Service Aug 6, 2019 3:53 PM–3:54 PM EDT

Payment Processor Partners / Elavon

Outage Aug 6, 2019 12:05 PM–12:32 PM EDT

Core Services / Gateway

No events for 2 days!

Degraded Service Aug 3, 2019 5:45 PM–5:56 PM EDT

Payment Processor Partners / Payment Links

No events for 1 day!

Degraded Service Aug 2, 2019 1:59 PM–2:00 PM EDT

Payment Processor Partners / Global Payments

No events for 2 days!

Scheduled Maintenance Jul 31, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 4 days!

Degraded Service Jul 26, 2019 5:50 PM–5:53 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 4:19 PM–4:25 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 1:39 PM–1:44 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 12:12 PM–12:16 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 9:42 AM–9:57 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 3:39 AM–8:46 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 26, 2019 12:18 AM–12:58 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 1 day!

Degraded Service Jul 24, 2019 8:24 AM–9:22 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 1 day!

Degraded Service Jul 22, 2019 5:47 PM–5:48 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 1 day!

Degraded Service Jul 21, 2019 1:41 PM–1:54 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 20, 2019 7:14 PM–7:15 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 20, 2019 7:12 PM–7:13 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 20, 2019 6:58 PM–7:06 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 1 day!

Degraded Service Jul 19, 2019 4:34 PM–4:47 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 3 days!

Degraded Service Jul 16, 2019 2:53 AM–3:40 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jul 16, 2019 2:29 AM–2:37 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jul 15, 2019 7:01 PM–7:05 PM EDT

Payment Processor Partners / TSYS / Sierra

No events for 2 days!

Degraded Service Jul 13, 2019 1:06 AM–1:25 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jul 13, 2019 12:16 AM–12:51 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 6 days!

Degraded Service Jul 6, 2019 12:11 PM–1:30 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Jul 6, 2019 11:41 AM–11:50 AM EDT

Payment Processor Partners / TSYS / Sierra

No events for 3 days!

Degraded Service Jul 2, 2019 7:31 PM–7:35 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Jul 2, 2019 2:16 PM–2:20 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Jul 2, 2019 9:56 AM–10:08 AM EDT

Check Processing Partners / Sage/Paya Check Services

No events for 2 days!

Degraded Service Jun 29, 2019 4:46 PM–4:50 PM EDT

Payment Processor Partners / TSYS / Sierra

Degraded Service Jun 29, 2019 4:20 PM–4:25 PM EDT

Payment Processor Partners / TSYS / Sierra

No events for 3 days!

Scheduled Maintenance Jun 26, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway

No events for 4 days!

Degraded Service Jun 21, 2019 7:09 AM–7:09 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 6:48 AM–6:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 6:39 AM–6:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 6:17 AM–6:19 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 5:47 AM–5:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 5:37 AM–5:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 5:27 AM–5:29 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 5:07 AM–5:10 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 4:47 AM–4:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 4:27 AM–4:29 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 4:17 AM–4:19 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 4:08 AM–4:09 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:57 AM–3:59 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:47 AM–3:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:37 AM–3:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:27 AM–3:29 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:17 AM–3:19 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 3:08 AM–3:09 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 2:57 AM–2:59 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 2:47 AM–2:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 2:37 AM–2:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 2:17 AM–2:19 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 2:07 AM–2:09 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:57 AM–1:59 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:47 AM–1:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:38 AM–1:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:28 AM–1:29 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:17 AM–1:19 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 1:07 AM–1:09 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 12:58 AM–12:59 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 12:48 AM–12:49 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 12:38 AM–12:39 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 21, 2019 12:27 AM–12:29 AM EDT

Gift and Loyalty Partners / Valutec

No events for 3 days!

Degraded Service Jun 17, 2019 10:41 PM–10:42 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 2 days!

Degraded Service Jun 15, 2019 2:35 PM–2:40 PM EDT

Payment Processor Partners / TSYS / Sierra

No events for 3 days!

Degraded Service Jun 12, 2019 11:02 AM–11:10 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

Degraded Service Jun 12, 2019 4:48 AM–4:49 AM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 2 days!

Degraded Service Jun 9, 2019 2:46 PM–3:26 PM EDT

Payment Processor Partners / TSYS / Sierra

No events for 1 day!

Degraded Service Jun 8, 2019 7:46 AM–1:36 PM EDT

Gift and Loyalty Partners / Smart Transactions (STS)

No events for 2 days!

Degraded Service Jun 6, 2019 3:41 AM–3:44 AM EDT

Gift and Loyalty Partners / Valutec

Degraded Service Jun 6, 2019 3:19 AM–3:24 AM EDT

Gift and Loyalty Partners / Valutec

No events for 1 day!

Degraded Service Jun 5, 2019 1:10 AM–1:19 AM EDT

Payment Processor Partners / TSYS / Sierra

No events for 1 day!

Degraded Service Jun 3, 2019 1:46 PM–1:56 PM EDT

Payment Processor Partners / Elavon

No events for 1 day!

Degraded Service Jun 2, 2019 3:12 AM–3:13 AM EDT

Gift and Loyalty Partners / Valutec

No events for 3 days!

Scheduled Maintenance May 29, 2019 4:30 AM–5:00 AM EDT

Core Services / Gateway