Cayan Gateway

Merchants may be experiencing long-running transactions

Resolved

This issue appears to have been resolved. The Cayan NOC is continuing to monitor the issue, and will provide updates as appropriate.

Assessed

Cayan is monitoring a situation where merchants may be experiencing long-running transactions for cardholders paying with Capital One cards. This issue appears to be affecting all payment processors and acquirers, not just Cayan.

They Cayan team will continue to monitor the situation and will update this announcement as we learn more.