TSYS / Vital

TSYS: MasterCard Service Degraded

Resolved

The service issue affecting merchants has been resolved.

Monitoring

We are continuing to monitor the situation. Please visit http://status.transactiongateway.com/# for updates and more details.

Assessed

Our network monitoring has uncovered that merchants using TSYS may be experiencing intermittent service disruptions at this time, specifically with MasterCard branded cards. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.

PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.

Only merchants who use are affected by this incident. We advise that merchants using attempt a transaction prior to contacting our Customer Support team.