issue w/ cards expiring in 2019


The issue regarding cards that expire in 2019 has been resolved.


Our Operations Center has received reports of cards issued with a 2019 expiration date not working when used with our Genius CEDs. This issue affects manually keyed, MSR swiped, EMV chip, and NFC/tap (eg. Apple Pay) transactions. Only cards issued with a 2019 expiration date are affected – cards that expire in 2020 and later are unaffected.

This issue is related to today being the last day of 2018, and how our software interacts with the terminal’s hardware. Our tests have shown that the issue will self-correct tomorrow - January 1, 2019. An update to Genius with this issue addressed is forthcoming. Merchants are advised to use our Virtual Terminal as a backup solution.