The service issue affecting ProPay Payment Facilitator merchants has been resolved.
Our network monitoring has uncovered that merchants using ProPay Payment Facilitator may be experiencing intermittent service disruptions at this time. Our network operations center is investigating this issue and will update this incident with additional information as it becomes available.
PLEASE NOTE: Our Gateway is fully operational and continues to process transactions normally.
Only merchants who use ProPay Payment Facilitator are affected by this incident. We advise that merchants using ProPay Payment Facilitator attempt a transaction prior to contacting our Customer Support team.