Merchant

OpenEdge

  1. Overview
  2. Core Services
  3. OpenEdge
  4. Issue

OpenEdge Processing Issue due to Windows Update

Monitoring

Teams continue to work with merchants as they roll back the Windows update and reinstall OpenEdge XCharge. Additional updates will be provided as more information becomes available.

Problem Identified

On October 15, 2025, some OpenEdge merchants have experienced issues processing transactions due to a Microsoft Windows update. Merchants have been rolling back the Windows update to restore service.

Impact to OpenEdge XCharge and RCM users. Teams are not seeing impact to OpenEdge Gateway Users.